OnePlus has introduced a time-sensitive offer for purchasers of the OnePlus 12R, providing them with the chance to receive a complete refund. This initiative stems from an unintended mistake in the listing of the handset’s storage configuration. Customers are encouraged to take advantage of this opportunity promptly, as the offer is only available for a limited duration.
OnePlus has recently announced a full refund option for customers who have purchased the OnePlus 12R smartphone. This decision has been made in response to certain circumstances surrounding the device.
Customers who wish to avail themselves of this refund opportunity must do so within a specified timeframe, with the deadline set for March 16. The OnePlus 12R, which was introduced in India at a price of Rs 39,999, is subject to this refund offer.
OnePlus has introduced a time-sensitive offer for purchasers of the OnePlus 12R smartphone, specifically targeting those who opted for the higher storage variant (256GB). This offer entails a full refund due to an inadvertent error in the handset’s storage configuration listing. Customers are advised to take advantage of this opportunity promptly, as the offer is only valid until mid-March. Here is all the information you need to know about this refund offer.
The confusion surrounding the OnePlus 12R stemmed from an inadvertent error in its advertisement, where it was mistakenly promoted as having UFS 4.0 storage instead of the intended UFS 3.1 specification, which aligns with the base storage option. The OnePlus 12R, launched alongside the flagship OnePlus 12 model, boasts impressive specifications, including a Snapdragon 8 Gen 2 chipset, a high-quality screen, a large battery with fast charging support, among other features. Despite the error in the storage specification, the OnePlus 12R remains a compelling device with its top-notch hardware and features.
OnePlus President and COO Kinder Liu issued a statement clarifying the refund process for customers who purchased the 256GB storage variant of the OnePlus 12R. According to Liu, customers have until March 16 to initiate a refund request. He emphasized that the company’s customer service teams are fully briefed on the matter and prepared to assist buyers through the refund process.
Customers who wish to claim the refund offer for the OnePlus 12R need to contact OnePlus’ customer service to address the file system discrepancy and start the return process. This one-month refund window offers affected customers an opportunity to resolve the issue and receive full reimbursement for their OnePlus 12R purchase. This proactive approach from OnePlus demonstrates their commitment to customer satisfaction, which is commendable considering that many companies struggle to provide effective resolutions to customer issues.
The OnePlus 12R, priced starting at Rs 39,999 in India, features Android 14-based OxygenOS 14. It boasts a 6.78-inch LTPO 4.0 AMOLED display with a 120Hz refresh rate and Gorilla Glass Victus 2 protection. Powered by Qualcomm’s Snapdragon 8 Gen 2 chip, it comes with up to 16GB of RAM and 256GB of UFS 3.1 storage, delivering high performance and storage capabilities to users.
The OnePlus 12R boasts impressive imaging capabilities, featuring a 50-megapixel Sony IMX890 sensor as its primary camera. This is complemented by an 8-megapixel ultra-wide-angle camera and a 2-megapixel macro camera, offering users versatile photography options. Additionally, there’s a 16-megapixel front-facing selfie camera for capturing high-quality self-portraits.
In terms of battery life, the device is equipped with a typical 5,000mAh battery, which is sizable and should provide ample power for extended usage. Notably, the OnePlus 12R supports 100W SuperVOOC charging, ensuring quick and efficient charging times. It’s worth mentioning that OnePlus continues its practice of including a charger in the retail box, distinguishing itself from other brands that have opted to omit chargers. Therefore, users can expect to find a fast charger included with the OnePlus 12R, ensuring they have everything they need right out of the box.
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