Google Pixel customers have stated that their phones had been hacked when they despatched them to Google’s authentic partnered store for repair. Two customers which have raised the alarm to this point declare that their specific images had been stolen and leaked. One of them claimed that a small amount of cash become additionally transferred through PayPal and their electronic mail account was accessed. Both those hijack instances had been pronounced after the customers despatched their Pixel phone to a Texas repair facility through the mail-in option.
The customers couldn’t reset their gadgets due to the damage and the repair staff at the facility had been accused of taking benefit of that. The first grievance came from game designer and writer Jane McGonigal. She has counseled her followers on Twitter to not send their Google phones in for warranty repair or replacement. McGonigal stated that her phone was utilized by a person while in repair to log into her Gmail, Google Drive, Google Photos backup electronic mail account, or even Dropbox.
While checking her activity logs, she stated that the hacker opened a group of selfies “hoping to locate nudes”. McGonigal claims that the images they opened had been of her “in bathing suits, sports bras, form-fitting dresses, and of stitches after surgery”.
The hacker even reportedly deleted Google security notifications in her backup electronic mail accounts. The hacker is stated to have changed her Gmail settings to mark all security messages from Google as spam. Furthermore, she says Google help instructed her that her phone never reached the repair facility even though FedEx marked her courier as delivered.
Another comparable example was reported by a Pixel user on Reddit, and stated first through Android Police. This person claims to have despatched the Pixel phone for repair at the Texas facility and it was hacked. The Reddit person stated that nudes of his spouse and him had been posted on his spouse’s social media account.
The hackers even attempted to access her Google account to fasten her out and used her PayPal to ship a person $5 (more or less Rs. 450) as a test. Google has answered to The Verge announcing that they may be investigating the declare. The corporation advises customers to reset their gadgets earlier than mailing it in for restore, however in each the instances stated above, the customers stated that it wasn’t possible.
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